Austral Ag Promotional Terms & Conditions

Last Updated: October 2025

1. General Terms

1. From time to time, Austral Ag runs promotional campaigns on our website and social media channels. These are subject to our standard Terms and Conditions, as well as any specific terms outlined below. Promotions may apply to selected products, categories, purchase methods, minimum spends, bundle offers, giveaways, or collaborative campaigns.
2. By making a purchase during any promotional period, you agree to the applicable promotional terms in addition to our general store policies.
3. Promotions are valid only for the advertised period. Prices and discounts apply to completed orders only. Items placed in your cart are not reserved and may change in price or sell out prior to checkout. Once your order is complete, you will receive an order confirmation email with your order number.
4. Due to high demand, stock may sell out quickly during sale periods. Austral Ag cannot guarantee availability or restocks during any promotional campaign.
5. Occasionally, Austral Ag may run joint promotions in collaboration with partner brands or suppliers. In such cases, partner-specific terms and eligibility requirements may also apply.
6. Australian Consumer Law (ACL): These promotional terms do not exclude or limit your statutory rights under the ACL. If an item (including any promotional or bonus item) fails to meet consumer guarantees, you are entitled to a suitable remedy such as a repair, replacement, or refund. Any additional goodwill remedies offered are at Austral Ag’s discretion.
7. Unless otherwise stated, promotions are available exclusively online at www.australag.au. Austral Ag reserves the right to modify, extend, or withdraw any promotion at any time without prior notice.

2. Current Promotion(s)

1. Up to 50% OFF Selected Farm Essentials: No code required. Offer valid for a limited time only while stocks last.

2. 2026 Calendar Photo Competition

The Schedule

General Conditions of Entry (Main Body)

Trade Promotion: Game of Skill Conditions of Entry

1. These Conditions of Entry incorporate and must be read together with the Schedule for this Promotion. The Schedule prevails to the extent of any inconsistency with these Conditions of Entry. Participation in the Promotion constitutes acceptance of these Conditions of Entry.
2. Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, except where stated otherwise.

Eligibility

3. Entry to the Promotion is open to residents of the Relevant State/s who meet the Entry Restrictions (if any).
4. Entry is open to any person 18 years and over.
5. Judges (and their immediate families) are ineligible to enter. “Immediate families” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the Judge.

Entry

6. The Promotion will be conducted during the Promotion Period.
7. To enter the Promotion, entrants must complete the Entry Procedure during the Promotion Period.
8. Entries may only be submitted in accordance with the Entry Procedure and will not be accepted by the Promoter in any other form. Computer generated or other automated entries will not be accepted. Once submitted, entries, may not be altered or deleted.
9. Entrants may enter multiple entries into the Promotion. Entries must be submitted separately and must each separately meet entry condition requirement specified in the Entry Procedure (if applicable).
10. Entries must be received by the Promoter during the Promotion Period. Entries are deemed to have been received at the time of receipt into the promotion database and not at the time of transmission by the entrant. SMS entries will not be accepted. Entries submitted outside of the official website entry forms will not be accepted.

Entry Content

11. Entrants are required to take full responsibility for the content of their entry and for ensuring that their entry complies with these Conditions of Entry.
12. Incomplete and ineligible entries will be deemed invalid. Entries will also be deemed invalid if they breach these Conditions of Entry as determined by the Promoter in its sole discretion or any other content guidelines notified by the Promoter during the entry process for the Promotion.
13. By submitting an entry to the Promotion, each entrant agrees to assign all rights in the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry, whether in original or modified form, in whole or in part or not at all), by way of all media, without payment to the entrant (of royalties, compensation or otherwise). By submitting an entry, each entrant consents to any dealings with the entry that may otherwise infringe their moral rights in the entry. The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public and communicate the content to the public. It may also allow third parties to do these things.

Determining and notifying winners

14. The prize will be awarded to a valid entry or entries in accordance with the Judging Criteria.
15. Winners will be notified as specified in the Schedule. The Promoter and the companies and agencies associated with this Promotion may also publish the name and State/Territory of winners on their website(s) and in trade publications. The Promoter agrees not to publish the full address of any entrant on any of the above publications.

Prizes 

16. The prize(s) are specified in the Prize Details. The prize(s) are subject to any restrictions specified in the Schedule. The total prize pool is specified in the Schedule.

Claiming prizes 

17. Prizes must be claimed by the Prize Claim Date in accordance with any claim instructions set out in the Schedule. 18. If a prize is not accepted or claimed by the Prize Claim Date, the relevant winner’s entry will be deemed invalid and the Promoter reserves the right to distribute the unclaimed prizes in accordance with the Unclaimed Prize Arrangements specified in the Schedule, subject to any directions given by any relevant authority. Winners of unclaimed prizes will be notified and have their names and State/Territory of residence published in accordance with the Unclaimed Prize Arrangements.

General 

19. The Promoter accepts no responsibility for any problems or technical malfunction of any communication network or for any late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alternation, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise. The Promoter has no control over telephone communications, networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise. The Promoter is not liable for any consequences of user error including (without limitation) any costs incurred.

20. The Promoter may, at its sole discretion, declare any or all entries made by an entrant invalid and prohibit further participation by an entrant in this Promotion, it the entrant: * Fails to verify their personal details and/or eligibility to enter the Promotion to the Promoter’s satisfaction; * Tampers with or benefits from tampering with the entry process or the operation of the Promotion; * Submits an entry which in the Promoter’s opinion is not in accordance with these Conditions of Entry; * Acts in a disruptive manner or with the intent to annoy, abuse, threaten or harass any other person; or * Engages in conduct in entering the Promotion which in the Promoter’s opinion is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter. This includes where entrants share receipts or product labels to enter the promotion or where entrants use multiple names or addresses the register multiple entries.

21. Entrants must comply with the Verification Requirements. The Promoter may require entrants to provide these to the Promoter or its agent as part of the entry verification or prize claim process. Failure to provide these to the Promoter’s satisfaction will result in the relevant entry being declared invalid (and, at the Promoter’s discretion, in all of the entrant’s entries being declared invalid).

22. All entries will be the property of the Promoter and will not be returned.

23. Prizes are not transferrable or exchangeable and, except for cash prizes, cannot be redeemed for cash or any other form of compensation. The value of each prize is accurate at the commencement of this Promotion. The Promoter accepts no responsibility for any variation in the value of a prize after that date. If a prize is unavailable for any reason, the Promoter may substitute it for another item of equal or higher value, subject to the approval of the relevant authorities in the Relevant State(s), if required. The Promoter accepts no other liability or responsibility for any loss incurred by a winner or any other party if any prize (or any part of a prize) is unavailable for any reason.

24. If requested by the Promoter, entrants and winners (and their companion(s), if applicable) must participate in all promotional activity (such as publicity and photography) surrounding this Promotion or their winning of a prize, free of charge, and they consent to the Promoter and its associated companies and agencies using their name and image in promotional material.

25. If for any reason any aspect of this Promotion does not or is not capable of running as planned, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion, or invalidate any affected entries, subject to the approval of the relevant authorities in the Relevant State(s), if required.

26. The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.

27. Entrants acknowledge that there may be inherent risks in some aspects of the Promotion or the prize and that participation in the Promotion or the prize may involve participating in dangerous activities. By entering this Promotion and/or accepting the prize, entrants accept that risk for themselves and for their companion(s) (if applicable).

28. The Promoter, its associated agencies and companies and the agencies and companies associated with this Promotion will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

29. The Promoter and its associated agencies and companies will not be liable for any damage to or delay in transit of prizes.

30. The Promoter accepts no responsibility for any tax implications that may arise from the prize winnings. Independent financial advice should be sought. Where the operation of this Promotion results in, for GST purposes, supplies being made for non-monetary consideration, entrants agree to follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

31. The information entrants provide will be used by the Promoter for the purpose of conducting this Promotion and may also be used for the purposes specified in the Promoter’s privacy policy. The Promoter may disclose entrants’ personal information to companies and agencies connected with this Promotion and to relevant authorities in the Relevant States, and the winner’s name and State/Territory of residence may be published in accordance with these Conditions of Entry and as required under relevant legislation. The Promoter’s privacy policy is available on the Promoter’s website: https://australag.au/pages/privacy-policy.

32. The Promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. The information provided by entrants is to the Promoter and not to Facebook.

3. Ongoing Offers

Unless otherwise stated, Austral Ag ongoing offers and promotional codes cannot be used in conjunction with other discounts, bundles, or sitewide promotions.

Sale and Clearance Items

Prices on items from our Sale or Clearance categories are already marked down and are final. These cannot be further discounted unless explicitly stated in the promotional details.

Email & SMS Sign-Up Offers

• Occasionally, we offer discounts to new subscribers (e.g., $10 off or 5% off your first order).
• Minimum purchase values may apply.
• Offer is single-use per customer.
• Excludes sale items, gift cards, freight costs, and bulk/wholesale orders.
• The promo code must be entered at checkout to be valid.
• Cannot be combined with any other offers or discounts.

Social Media Competitions & Giveaways

• Austral Ag may run competitions or giveaways on platforms including Facebook, Instagram, TikTok, or email newsletters.
• Entry conditions, prizes, and winner selection details will be specified in the relevant post or email.
• Winners will be notified via the official Austral Ag account or contact email only.
• Prizes are not transferable, exchangeable for cash, or substitutable unless otherwise stated.
• By entering, participants agree to the outlined terms and any conditions specified in the promotional post.

Free Shipping Promotions

• From time to time, Austral Ag may offer Free Delivery to selected postcodes or on orders over a specified amount (after discounts).
• Conditions and delivery zones will be outlined at the time of promotion.
• Free shipping offers cannot be applied retroactively or combined with other shipping discounts.
• Austral Ag reserves the right to change or cancel free shipping promotions without notice.

4. Returns & Refunds for Promotional Orders

1. Promotional discounts apply only to the same item (e.g., colour, size, or product variant) being exchanged. If exchanging for a different item, the listed retail price at the time of exchange will apply.
2. Discount or promo codes cannot be re-applied during the returns process. If you choose store credit, you may use it for future purchases under the applicable promotional terms at that time.
3. For bundle deals or multi-buy promotions, if you return one or more items, the refund will be recalculated based on the remaining items’ full prices. The difference will be deducted before processing any refund or store credit.
4. Final Sale Items: Items purchased as FINAL SALE or CLEARANCE cannot be returned or exchanged unless deemed faulty. This includes products sold during large-scale promotional events such as:
   • End of Financial Year (EOFY) Sale
   • Rural Show Season Promotions
   • Black Friday / Cyber Monday
   • “We Give a Rat’s” or similar Giveaway Campaigns

For more information, please refer to our Returns Policy.

5. Contact

For any questions about current promotions, please contact us at:
Email: [email protected]
Website: www.australag.au
Business Location: Toowoomba, QLD